Beach Bunny Reviews

1.0

/5.0

7 customer reviews

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Beach Bunny

Beach Bunny, known for its swimwear, cover-ups, and accessories, is rated 1.0 out of 5. The rating reflects how women, beachgoers, and fashion enthusiasts view their experience with Beach Bunny. Reviews of Beach Bunny are verified before publication.

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7 Reviews on Beach Bunny

by Maureen670

Aug 16, 2022

Do not order from here!

I purchased over a 1000 dollar order and tried to return a few things. I emailed over and over as well as calls over and over with no response. I had to dispute the charge to get my money back on the few returns. I tried to return 1 more item and no one will respond. Their swimwear is horribly made. Doll swimwear far superior and half the price. I will never give my business to them again and will tell all my friends to stay clear.

by Katrina Barnett

Jun 15, 2022

nicht bestellen. Ich empfehle nicht

Ich empfehle nicht, über ihre Website beachbunnyswimwear.com zu bestellen, sie haben Zollgebühren hinzugefügt, die meine Einkäufe um mehr als 30 Prozent teurer machten, weil sie aus den Staaten versandt wurden. Nicht empfohlen. Der Kundenservice ist unverschämt und das Schlimmste war ein Telefonat mit einer Pseudo-Managerin (Stephanie I.), die extrem unfreundlich war und sich weigerte, eine Reklamation für einen beschädigten Badeanzug zu akzeptieren, der bereits beschädigt bei mir ankam. Ich weiß ehrlich gesagt nicht, warum diese Managerin immer noch dort arbeitet. In linkedin sehe ich, dass sie eine Karriere als Fitnessprofi hatte. Was macht sie als Managerin? Es gab keine Leute mit Erfahrung und Sachverstand. Schande und Skandal

by Fisher

Mar 09, 2022

Looks like I have been scammed. Buyer don't buy from here.

I just read all these reviews and exactly the same thing has happened to me. I did not receive both items I ordered. The item is really, really small - yes would work for a child and customer service email was clearly automatically generated. Buyer beware do not buy from here. If anyone knows of any class action against them please let me know or if I can help in reporting them in some way. Thanks.

by Craig Bishop

Oct 01, 2021

Julie Scarborough

Spent over $400 on two bikinis for my
Girlfriend and she reached out 2 times to customer service to get a return authorization and follow up on a bikini that has not yet been delivered. She could only leave a voicemail and has also tried the chat. It's now been over 48 hours and still no communication with Beach Bunny Swimwear.

by Lydia M.

Jul 12, 2021

Bad quality

$200 swimming suite the stone is gone. No one from Beach bunny costumer service would return my phone calls or answer on my e mails

by Rodriquez818

Jul 31, 2019

Worst customer service - does not care about their consumers

I purchased a suit with overnight delivery of an additional $40.3days passed and finally received a FedEx confirmation stating it will be delivered the next day. When checking the next day, package says it wasn't even dropped off.

I called beach bunny customer service 3 times and left voicemails after voicemails, no reply. When calling their company it automatically sends you to voicemail. There are no representatives answering your call, the phone is just DEAD.

I then sent 2 emails, and finally received a reply. I was leaving for trip in 2 days and that's why I paid the extra $40 for overnight shipping.

When I received the email from the company, they gave me a run around for over a day. Stating they were going to try to contact the warehouse. I never heard back from them! I had to email 2 more times to get a reply.

Long story short they are the most unprofessional company I have dealt with. I now an s*** out of luck. I'm leaving tomorrow for my trip and I don't have a suit, which I well planned for.

I already filed a claim with the BBB and will continue to post my experience with this awful company.
Still no solution on their end, it's as if they can't even think! Come on guys... pull it together, it is NOT that hard. Just send a new order and call it a day!

by Henry488

Jan 30, 2018

Deplorable customer service! Horrible

I ordered a bikini and noticed my credit card was double charged by Beach Bunny. I wrote an email to the email provided on their website and I messaged the company through Facebook. 4 days went by with zero reply to the email or the messages. I didn't need the issue to be solved right away, but I expect a company to reply saying they will look into the issue.
After 4 days I called the customer phone line and explained that I was double charged and that nobody had bothered to get back to me in any way. The woman in the phone had the attitude of a bad teenager, saying things like "well I didn't get an email? Oh it's not my job to answer that. It's not my job to answer Facebook inquiries." There was not any apologizing or anything, just defiant replies about what's not her job. This is deplorable customer service. She seemed bothered by my call.
There are enough swimsuits out there to avoid supporting companies like this one.

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